CEO - Chief executive Officer (F&B)

Field: F&B

Position:

CEO - Chief executive Officer

1. Responsibility:

Strategic Planning:
- Develop and implement the company’s vision, mission, and long-term goals.
- Identify market opportunities and set strategic priorities to ensure sustainable growth.
Operational Management:
- Oversee daily operations of all coffee shop locations, ensuring high standards of service and product quality.
- Implement efficient operational processes and systems to enhance productivity.
Financial Oversight:
- Prepare and manage annual budgets, financial forecasts, and performance reports.
- Monitor financial performance and implement corrective actions as necessary to achieve financial goals.
Team Leadership:
- Lead, mentor, and develop the management team to foster a culture of excellence.
- Promote employee engagement and ensure a positive work environment.
Marketing and Brand Development:
- Oversee marketing strategies to enhance brand visibility and customer loyalty.
- Collaborate with the marketing team to develop promotional campaigns and initiatives.
Stakeholder Relations:
- Build and maintain relationships with key stakeholders, including suppliers, partners, and customers.
- Represent the company at industry events and conferences.
Compliance and Risk Management:
- Ensure compliance with health, safety, and regulatory standards across all locations.
- Identify and mitigate potential risks to the business.

2. Jurisdiction: Make final decisions on strategic initiatives, financial expenditures, and operational management follow The delegation matrix was approved by the chairman

3. Competencies:

Education: Bachelor’s degree in Business Administration, Hospitality Management, or
related field (Foreign Degree preferred)
Experience: Minimum 5 years in a senior leadership role within the F&B industry, preferably with coffee shop/ restaurant experience
Skills:
- Business mindset
- Strong leadership and team-building abilities.
- Proficient in strategic planning and business development.
- Exceptional communication and interpersonal skills
- Open mindset, energy
- People/ Cultural oriented
- Integrity

4. Reporting line:

Direct reporting: Chairman
Subordinate reporting: Managers
Coordinate relations: HRD (Group), Director of Internal Affairs (Group)
External relations: Customers, partner/ vendors/providers.

5. Outputs:

Development and implementation of strategic initiatives that align with company goals.
Monthly and quarterly financial reports demonstrating profitability and growth.
Employee engagement and satisfaction metrics

6. Outcomes:

Increased market share and brand recognition within the local coffee shop industry.
Improved operational efficiency and customer satisfaction ratings.
Achievement of financial targets and sustainable growth for the company

7. Benefits: