Customer Services - Travel App

Job description 

- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaints.

- Providing accurate, valid, and complete information by using the right tools, methods, and processes.

- Ensuring a high level of customer service and a positive guest experience.

Benefits

- Join the insurance regimes according to the provisions of the Labor Law. - Accident insurance 24/7. - 14 days of leave/year.

- 4-6 months temporary contract

- Annual Health Checkup.

- Working in a dynamic, professional environment with many opportunities for advancement

- Entertainment facilities

- Pantry well equipment

Requirements 

- WELCOME FRESHER - Fluency in English (Speaking, listening, writing, and reading) - working 100% English.